Privacy Policy
Updated Date: April 08, 2025.
Coursfy ("we," "us," or "our") provides a communitybased elearning platform (the "Services") designed to connect learners, instructors, and educational content in an interactive digital environment. We are deeply committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy explains in detail how we collect, use, disclose, transfer, and store your information when you interact with our Services, including through our website, mobile applications, APIs, and related services.
This policy applies to all users of our Services, whether you are a learner, instructor, administrator, or visitor. By accessing or using Coursfy, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must immediately discontinue use of our Services.
This Privacy Policy covers: Personal data collected through your use of Coursfy's Services. Information gathered via thirdparty integrations (e.g., social logins, payment processors). Data automatically collected through cookies, tracking technologies, and analytics tools. How we use, share, and protect your information. Your rights regarding your personal data under applicable laws (e.g., GDPR, CCPA).
This policy does not apply to: Thirdparty websites or services linked from our platform (e.g., YouTube, external course providers). Information collected offline or through nonCoursfy channels.
We collect personal information when you: Create an account (full name, email address, password, profile picture). Complete your profile (biography, educational background, professional skills, preferred learning topics). Enroll in or teach courses (progress tracking, certifications, instructor materials). Make purchases (credit card details, billing address, transaction history via secure payment gateways). Participate in community features (forum posts, peer reviews, direct messages). Contact support (emails, chat logs, feedback submissions). Enter promotions (contest entries, survey responses).
When you use Coursfy, we automatically gather: Device & Technical Data: IP address, browser type, operating system, device identifiers, crash logs. Usage Analytics: Pages visited, time spent, clickstream data, interactions with course content. Location Information: Approximate geolocation derived from IP addresses or GPS (if enabled on mobile apps). Cookies & Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar tools to enhance functionality and personalize your experience.
We may receive information from: Social Media Platforms: If you log in via Google, Facebook, or LinkedIn (profile name, email, friend lists if permitted). Payment Processors: Stripe, PayPal (transaction confirmations, fraud detection signals). Business Partners: Enterprise clients may provide employee data for corporate training programs. Advertising & Analytics Providers: Google Analytics, Facebook Pixel (aggregated user behavior data).
We process your data for the following purposes:
Authenticate users and secure accounts. Process enrollments, payments, and instructor payouts. Provide customer support and troubleshoot issues.
Recommend courses based on your interests and progress. Customize the UI/UX (e.g., language preferences, accessibility settings). Conduct A/B testing to optimize platform performance.
Send transactional emails (course updates, payment receipts). Deliver newsletters or promotional offers (optout available). Notify you about policy changes or security incidents.
Prevent fraud, spam, or abusive behavior. Comply with tax, copyright, or law enforcement requests. Enforce our Terms of Service and community guidelines.
Aggregate anonymized data for market research. Measure engagement metrics to improve course quality.
We only share your information under strict conditions:
Course instructors see your progress, assignments, and forum posts. Classmates may view your public profile and discussion contributions.
Hosting: AWS, Google Cloud (data storage). Payments: Stripe, PayPal (processed securely; we do not store full card numbers). Analytics: Google Analytics, Mixpanel (usage trends).
If required by subpoena, court order, or government request. To investigate violations of our policies.
Mergers, acquisitions, or asset sales (with prior notice). We never sell your data to third party advertisers.
We implement robust safeguards, including: Encryption: TLS/SSL for data in transit; AES256 for data at rest. Access Controls: Role Based permissions; mandatory 2FA for employees. Audits: Regular penetration testing and vulnerability scans. Training: Staff educated on GDPR, CCPA, and incident response protocols. Despite these measures, no system is 100% secure. You are responsible for: Using strong passwords. Reporting suspicious activity immediately.
We retain data only as long as necessary: Active Accounts: Until deletion is requested. Inactive Accounts: Deleted after 2 years of dormancy. Legal Requirements: Financial records kept for 7+ years per tax laws. Upon request, we will: Provide a copy of your data (GDPR Right to Access). Permanently delete your account (Right to Erasure).
Depending on residency, you may: Access/Portability: Request a copy of your data in a machine readable format. Correction: Update inaccurate profile details. Deletion: Remove your account and associated data. OptOut: Unsubscribe from marketing or disable cookies. Restrict Processing: Limit how we use your data (e.g., for profiling). Object: Challenge automated decision making. To exercise these rights, email privacy@coursfy.com with proof of identity.
Data may be transferred globally (e.g., U.S. servers for EU users). We ensure compliance via: GDPR: Standard Contractual Clauses (SCCs). CCPA: Explicit optin for "sale" of data (as defined by CCPA).
Coursfy is not intended for users under 13 (or 16 in the EU). We do not knowingly collect their data. Parents may contact us to request deletion.
Embedded content (e.g., YouTube videos) or external links have independent privacy policies. We are not liable for their practices.
We use: Essential Cookies: For core functionality (e.g., login sessions). Performance Cookies: Analytics to improve Services. Advertising Cookies: Targeted ads (opt out via browser settings).
We will notify users of material changes via email or in app alerts. Continued use constitutes acceptance.
For questions or requests: Email: privacy@coursfy.com